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Moon & Keeper Pelvic WellnessLinden Hills · Minneapolis, Minnesotacare@mooncupsandkeepers.com
M&KMoon & KeeperPelvic Wellness

Care / Comfort / Safety

Clean the product. Leave the vagina to its own balance.

Thoughtful care protects your reusable product and your comfort. The specific maker’s instructions come first because materials and designs differ.

The vagina is not a surface to scrub

A Lactobacillus-predominant vaginal microbiota is generally associated with an acidic environment, often around pH 3.8–4.5 in reproductive-age adults, though pH varies with hormones, age, blood, semen, and health conditions. A pH number alone cannot diagnose infection. The CDC uses vaginal pH above 4.5 as one clinical clue for bacterial vaginosis, alongside other findings.

Do not wash inside the vagina, douche, or apply castile soap internally. For the external vulva, clean water is often enough; if you use cleanser, choose a mild, fragrance-free product and stop if irritation occurs. “pH balanced” on a label does not make a cleanser suitable for internal use.

During-cycle cleaning and between-cycle care

Wash your hands before handling a cup or disc. Rinse the device with clean water when emptied. A mild, fragrance-free cleanser may be suitable only if its manufacturer and your device maker allow it; rinse thoroughly so residue is not left on the product. Avoid scented washes, harsh solvents, bleach, and antibacterial products unless the product instructions specifically direct otherwise.

For end-of-cycle care, many makers recommend boiling for a short, specified interval—often around five minutes—but instructions vary. Keep the device from resting on a hot pan base, maintain enough water, time the boil, and let it cool fully before handling. Do not boil a product unless its maker says it is boil-safe.

Air-dry completely and store in a clean, breathable pouch if directed. Clean blocked cup air holes gently using the manufacturer’s method.

Removal without a forceful Valsalva

Take a moment to breathe. Soften the belly and jaw; a supported squat or one foot raised can make access easier. With a cup, locate and pinch the base to break the seal before easing it out. Avoid strong, repeated bearing-down or hard pulling on the stem. If it does not move, pause, relax, and try again later rather than straining.

For a disc, hook a finger under the front rim and guide it out according to its instructions. Discs can empty with a change in position for some users, but intentional straining is not necessary. Stop if removal causes pain, bleeding beyond expected menstrual flow, or persistent pressure.

Contact a clinician

Seek individualized advice for fever, significant pain, unusual odor or discharge, urinary difficulty, or a product that cannot be removed. If you feel acutely unwell, seek urgent care.

Products and pH: what the evidence can and cannot tell us

Research on menstrual cups has generally not found a consistent adverse effect on vaginal flora, but studies vary and a population-level finding cannot predict an individual response. It also does not mean every cleanser or every reusable product is suitable for every person. If recurring irritation or infection symptoms appear, stop using the product and consult a clinician.

Further reading

Educational references; always follow the instructions supplied with your specific product and seek individual clinical advice when needed.